All of our sinks — are backed with a full satisfaction guarantee. The below story will illustrate what this means at Water Stone.
In thirty years of continuous production we have only had one sink returned for exchange due to a raw material flaw beyond our control. This sink suffered a small rim chip due to careless installation methods used by the plumbing contractor. Even though the contractor admitted he was at fault — we promptly replaced the sink because that is what our client asked us to do. In the final analysis — we are going to do whatever is necessary to maintain the trust and respect of our patrons.
Our full satisfaction guarantee is a life time commitment to the original purchaser. We expect you to be fully pleased and satisfied with the quality and function of our product — no fine print.
Artisanal Quality — For forty six years Maine Kiln Works / Water Stone Sink has been producing the very highest quality bath sinks and basins.
Three decades of continuous production clearly demonstrates an uncompromising commitment to high quality hand work that is consistently and thoroughly appreciated by our enthusiastic patrons.
Our sinks and basins are formed from custom blended stoneware and porcelain clay bodies which are based on sturdy Appalachian fire clays and Florida kaolins. All of our raw materials are carefully graded and chosen to precisely control the fired tensile and compression strength of our product line.
Every piece is fired to bisque temperature, carefully glazed and then re-fired in a reduction atmosphere — to full vitrification at Cone 10 — 2400° Fahrenheit. The strength and durability of every bath sink basin is comparable in every way to the vitreous china used throughout the sanitary ware industry.